Terms & Conditions
Welcome to ColdRoom247.com! By accessing or using our website, you agree to these Terms and Conditions. Please read them carefully before placing any orders or using our services.
1. General Information
1.1. These Terms and Conditions govern your use of our website and the purchase of products from ColdRoom247.com.
1.2. ColdRoom247.com reserves the right to modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the updated Terms.
2. Eligibility
2.1. To place an order, you must be at least 18 years old or have permission from a parent or guardian.
2.2. You must provide accurate and complete information during the checkout process.
3. Products and Availability
3.1. Product descriptions, images, and specifications on the website are for informational purposes only and may vary slightly.
3.2. All products are subject to availability. If a product is out of stock, we will notify you and offer alternatives or a refund.
4. Pricing and Payment
4.1. All prices are listed in Nigerian Naira (₦) and include applicable taxes unless stated otherwise.
4.2. Payment methods accepted include [Paystack, credit/debit cards, bank transfers, or mobile payments].
4.3. Full payment is required at the time of purchase.
5. Orders and Acceptance
5.1. Placing an order on the website constitutes an offer to purchase.
5.2. We reserve the right to accept or cancel any order at our discretion. Reasons for cancellation may include incorrect pricing, product unavailability, or suspected fraudulent activity.
6. Delivery and Shipping
6.1. We aim to deliver products within the estimated timeframe; however, delays may occur due to unforeseen circumstances.
6.2. Delivery fees, if applicable, will be clearly displayed at checkout or communicated verbally should any susceptibilities arise.
6.3. Risk of loss and title for purchased items pass to you upon delivery or pick-up.
7. Returns and Refunds
7.1. Returns are not accepted after the product has been picked up by the customer or their designated representative.
7.2. For products delivered to your address, returns are accepted within 1 hour of receipt, provided the product is unused, in its original packaging, and accompanied by proof of purchase.
7.3. Refunds will be processed after we inspect the returned item. Delivery fees are non-refundable.
7.4. Perishable goods may not be eligible for returns. Refer to our Return Policy for more details.
8. Use of the Website
8.1. You agree not to use the website for unlawful purposes or to disrupt its operation.
8.2. Unauthorised access, data extraction, or use of automated tools on the website is strictly prohibited.
9. Intellectual Property
9.1. All content on the website, including images, text, logos, and design, is the property of ColdRoom247.com and protected by copyright and trademark laws.
9.2. You may not reproduce, distribute, or use any content without prior written permission.
10. Limitation of Liability
10.1. ColdRoom247.com is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
10.2. Our liability is limited to the amount you paid for the purchased product.
11. Privacy
11.1. Your personal information is collected, used, and protected in accordance with our Privacy Policy.
11.2. By using our services, you consent to the collection and processing of your data as described in the Privacy Policy.
12. Governing Law
12.1. These Terms and Conditions are governed by the laws of The Federal Republic of Nigeria. Any disputes will be resolved in the courts of the Lagos State Judiciary.
13. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us via email on hello@coldroom247.com, via Instagram @coldroom247 or give us a call on 08033243131. Our WhatsApp line is open all-day 24/7 on +234 913 718 7885
By using ColdRoom247.com, you agree to abide by these Terms and Conditions. Thank you for shopping with us!
